How the hottest IT management department regenerat

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How it management departments regenerate

heterogeneity from heterogeneity is an unavoidable topic in today's era. After more than half a century in the global IT industry, the IT environment has entered an unprecedented era of heterogeneity. The first is the complex hardware world, from mainframes and minicomputers to PCs, laptops, handheld computers and various wireless terminal devices, including numerous. Not to mention the personal desktop software that cannot be counted and the enterprise application software developed by tens of thousands of software companies, just the operating systems that serve as the application foundation of these devices are divided into several categories, such as UNIX, Linux, windows, etc. in addition, various embedded operating systems are also included

for the IT department supported by enterprise business, how to manage so many soft and hard information resources has become a huge challenge. Obviously, the traditional manual mode is no longer applicable, and they urgently need efficient and safe management and configuration means. The role of system and network management information system is particularly important. They should not only quickly dispatch a large number of hardware equipment within the enterprise, but also be able to manage software application systems based on various platforms and architectures. At the same time, they must avoid various security risks as much as possible

cater to the "three in one" service

so far, the IT environment of domestic and foreign enterprises is the most complex, mainly concentrated in those telecom operators. With the approaching of 3G era, this complexity is still increasing, and the most prominent performance is the diversity of data services. In recent years, with the progress of social civilization, people's living needs have gradually expanded from the traditional fixed and fixed communication needs to the desire for the application of audio, video and other multimedia technologies. In order to keep or even expand their territory in the market, fixed line and mobile telecom operators must constantly expand their business coverage and expand their main business from the traditional single data service to the three in one service of data, voice and video. This requires that OSS (operational support systems) have unprecedented carrying capacity

although the competition in China's telecommunications industry is not as fierce as that in foreign markets, the market development trend has been revealed. Like foreign operators, the telecom business support system of Chinese enterprises is also facing major challenges due to the change of enterprise business, which is mainly reflected in two aspects. First of all, the diversity of data and the increasing number of multimedia applications require that the management system must consider how to improve efficiency and ensure the quality of service in the loading process on the premise of solving the normal operation of heterogeneous environments. At present, the transmission of all kinds of data will eventually be centralized to the IP backbone, that is, it will rely on traditional data transmission means. The difference between audio and video data is that their transmission process does not allow such forces to break and repeat through the use of hammer or pressure. Controlling and managing mixed forms of data is an urgent need

second, the challenge of business service management. The business support system of telecom operators has gradually changed from technology centered to customer service centered. The reason is that service is the key for enterprises to win the trust of users. Only continuous and good service quality is the only guarantee to improve the income of enterprises. Michele campriani, global NSP marketing manager of HP, said that investing in the OSS solution with obvious dislocation at the edge of the advanced 8. Parts interface is the first step to meet the needs of customer service. He believes that China's telecom operators do not have so much pressure to survive. This relatively relaxed environment is more conducive for operators to build a sound business support system in one step and lay a foundation for coping with fierce market competition in the future

configuration and change are based on policy

management means managing people. This statement is biased, but it also reveals another truth. People are conscious. Once the human factors need to be considered, the management work will become extremely complex, and the informatization process is no exception. Because of this, enterprise internal software distribution and configuration and change management have become another field with sharp it heterogeneity problems

in the organizational structure of an enterprise, there are various requirements for it application systems. For example, secretaries often use document software, while financial departments prefer software with strong computing power, while sales personnel who often travel to different places will rely on application systems based on mobile terminal devices. In the past, the script based configuration management software seems disorderly and clumsy. HP integrates the radian products into the OpenView software system, and uses the policy based method to shield the heterogeneous application environment within the enterprise, so as to achieve unified and efficient configuration and change management

changes in the external environment of the enterprise require business applications to respond quickly. The enterprise IT management department must improve the efficiency of configuration and change. At the same time, the role of employees is changing more and more frequently, which requires timely improvement of business-related applications. Policy based management can shield heterogeneous environments, accurately respond to these changes, and easily ensure the security of IT resources through standardized approaches. (end)

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